User support

How can I get my bill on my email?

You can get your bill by email by activating the "E-Bill" option.

Activate the “E-Bill” service in one of the following manners:

  • using the E-Bill Activation form;
  • via the Mojot A1 mobile app (download the Mojot A1 mobile app from Google Play/ App Store , create a profile and log in, and select the option "E-Bill" in the "Bills" section);
  • by sending SMS with text “START” to the toll-free number 140 410;
  • by calling the A1 Contact Center on 077 1234.

Once this service is activated, you will no longer be sent hardcopy of your bill; instead on your email, you will be sent as follows:

  • invoice number, as well as the amount of your monthly bill;
  • PDF document of your monthly invoice.

Once the “E-Bill” service is activated, the next bill will be sent to your email address.

The option to activate the “E-Bill” online or by sending SMS is only available to private mobile service users. If you are a business customer, please contact your business agent to activate your “E-Bill”.

Below is a tutorial with a step-by-step instructions on how to activate your e-bill:

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