User support

How can I transfer phone credit?

The Credit Transfer from Postpaid to Prepaid service allows you to transfer phone credit from postpaid to any prepaid number. 

  • Send SMS to 1443 with text “DOPOLNI” and add the A1 prepaid number (in format 07ххххххх) and the amount of the phone credit. Please note that the minimum top up amount is MKD 100, and the maximum is MKD 300 for a single top up.

E.g.:

To top up MKD 300 to the phone number 077123456, the top up SMS should look like as follows: “DOPOLNI 077123456 300”

Credit transfer from prepaid to prepaid number is not possible.

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