User support
Most popular questions
- How to setup my phone so I can use mobile data?
- I get error message for the program card. What do I need to do?
- Why is my internet speed slow when connecting via WiFi?
- The program card failed to read, what should I do?
- I only have radio channels, there are no TV channels available to watch
- How to make factory reset and channel search?
- Why is my set-top box showing only the time?
- How to insert the program card into the set-top box?
- How to perform channel rescan?
- How to search/rescan TV channels on a CA module?
- Why my WiFi is not working, but the internet connection is OK when on cable?
- Why there are no subtitles on TV channels?
- How to change my username or password on my WiFi network?
- How to check the program signal (poor signal issue)?
- There is no picture on my TV, what should I do?
- Experiencing issues with the sound or TV channel color quality SAGEM STB set-top box (white)