Presence of both users (the old and the new) at the point of sale.

The new user needs to bring documentation as for a new postpaid user:
• valid stamp from the legal entity;
• consent to check the ability to pay, (consent to submit a report from the Macedonian Credit Bureau AD Skopje);
• bank statement not older than 1 (one) month;
• a valid personal identification document (ID card or passport of the person signing the contract, which can be a legal representative, an employee or a third party authorized by a notarized power of attorney); and
• if the applicant is requesting a service for which there is installation of equipment, the installation address should be confirmed with the attached documents when submitting the activation request, and a valid document as proof of ownership should be submitted to confirm the installation address property - lease agreement, purchase agreement, title deed.

The old user needs to bring:
• ID card or passport of the person who signed the old contract; and
• stamp from the legal entity.