User support

What is parental control?

Look for these and other "I want to know more" instructions on the TV interface itself under the "Help" shortcut.

The A1 TV service contains two viewer profiles, Family and Parent. The Family profile includes the Parental Protection service, which protects children and minors from inappropriate TV and video content, so a PIN is required to view and watch such content.

There are 5 levels of Parental Protection that define the age of the child/minor, thereby limiting access to inappropriate content.

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