User support
What is a viewer profile?
Look for these and other "I want to know more" instructions on the TV interface itself under the "Help" shortcut.
The A1 TV service contains two viewer profiles, Family and Parent:
• Family - this is the default viewer profile that includes the Parental Protection service, which protects children and minors from inappropriate TV and video content, so viewing and viewing such content requires entering a PIN. In this profile, to view/watch full TV and video content without a PIN, except erotic, it is necessary to set the Parental Control level to 18.
• Parent – this profile is available for selection and allows access to your TV and video content, including erotica, without the need to enter a PIN. This profile applies until the Family profile is selected again or the digital receiver is switched off.