User support

Why do I have slow WiFi internet?

The speed and stability of the internet connection is guaranteed exclusively via cable, while via wifi, the same is not guaranteed (our devices have a maximum radiation of 3-5 meters).

If you want a greater range, you need to put your additional router.

Please test the speed via cable and if there are deviations from the values ​​prescribed according to your contract, write us data from the measurement made through the website www.speedtest.net to our e-mail address kontakt@A1.mk.

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